Your Comments Here: Contextualizing Technologies, Seeking Records and Supporting Transparency for Citizen Engagement
Today, governments the world over are opening decision-making processes to citizen engagement as an aspect of open government. Citizen engagement initiatives may range from making information available and seeking feedback, to highly dynamic processes that transfer authority to communities and individuals. As part of these initiatives, governments are actively using digital technologies to gather, analyze, and store citizen input; activities that in turn create an array of records. My paper surveys a range of digital technologies used by Canadian citizen engagement case initiatives. In linking technologies, recordkeeping and citizen engagement, I present the combined frameworks of the IAP2 Spectrum and archival diplomatics as one method of understanding how recordkeeping and citizen engagement frameworks may be joined. I conclude with a discussion on defining and locating the records of citizen engagement initiatives and how records and recordkeeping may support transparency and trust in citizen engagement.
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